User Forums provide the opportunity for your customers to share experience about using your products, whether this is resolving technical issues for just new ways to do things.

If you are not familiar with the concept of a web forum, then it might best be explained as a public space in the Internet, hosted on your web site, where individuals can exchange ideas and solutions, related to the products and services you provide.

Moderated or un-moderated ?

A moderated forum is one where a webmaster or other administrative person has to authorise users' posts before they are published - an editor in effect.

Un-moderated forums, whilst more open, can deteriorate into a mess very quickly.

We would always advise moderated forums, but of course they do have an upkeep overhead for the editor. The plus side is that you will automtically be kept up to date with user interest in your products.

Benefits

User forums, if active can be a valuable asset to both your users and your business, as they will help to deliver web traffic to your site.

We install and configure a wide range of Open source Forums for our customers and select the one most suited to their requirements.

We will be happy to show you arange of different forum layouts during the design meeting.